Tagging a user with an @mention allows you to bring an invoice to that user's attention while keeping the conversation in context.
How to tag a user
- Open an invoice.
- Click the More drop-down and choose Flag Invoice:
- In the Reason for Flagging field, type @. A list of Plate IQ users associated with your account will appear. Typing @ and the first letter(s) of the user's name may help you find the user more quickly.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14082169172/original/gSUUo3-dLmgjDw8EDtMUknItDY7pWSKAxg.png?1618853371)
- Add a note explaining the issue. Then click Save:
- An email will automatically be sent to the user to notify them that they've been @mentioned.
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