Email Template: End User Alert

Subject:  Important Update! New AP and Payment Processing Partner!

Dear Team,

We’re writing to inform you about an upcoming change to our accounts payable and payment processing systems. As part of our efforts to modernize and improve our financial operations, we will begin transitioning to a new AP and payment processing platform called Ottimate. This new system will help streamline invoice processing, improve payment visibility, and enhance the overall experience for both internal teams and external vendors.

Key Dates:

• Implementation Kickoff Date: [Date]

• Planned Go Live: [Date]

What to Expect:

• A New Interface: You’ll be introduced to a new platform that we’ll be using for submitting, approving, tracking invoices and issuing payments.

• Training and Support: We’ll be providing training resources and support to help you get familiar with the new platform ahead of the transition.

• Improved Speed & Efficiency: Faster processing times, better transparency, and easier access to payment status and documentation.

How to Prepare:

• Take a moment to check out the Ottimate website (www.ottimate.com) and navigate to their resource page to view implementation resources and watch their recorded demos. 

We appreciate your support and cooperation during this transition. Our goal is to ensure a smooth changeover with minimal disruption to your workflow. More detailed information and instructions will follow shortly.

Best regards,

 [Your Client’s Name]
 [Your Client’s Job Title]
 [Company Name]
 [Phone Number]
 [Email Address]