Canada Pay - Whitelisting Corpay: Ensuring Successful Payments

Modified on Thu, Apr 16 at 8:46 AM

To allow Ottimate (via our partner, Corpay) to securely pull funds for your international payments, you must notify your bank to "whitelist" our Originator IDs.

What is Whitelisting?

Most business accounts have ACH Debit Filters to prevent unauthorized withdrawals. Whitelisting is the process of telling your bank, "I authorize this specific company to pull funds from my account."

Why is this required?

Without whitelisting, your bank may reject the payment attempt. This results in:

  • Failed Payments: Your vendors will not be paid on time.

  • Bank Fees: Your bank and/or Corpay may charge "Returned Item" fees.

  • Account Freezes: Repeated returns can lead to a temporary suspension of your payment capabilities.

Action Required

Please contact your bank’s Treasury or Cash Management department and provide them with the following 

  • Debit (Pull) ID: 2522304924 

    • This is the most critical ID. It allows Corpay to pull the funds from your account to pay your vendors.

  • Credit (Push) ID: 1522304924

    • This allows you to receive funds back in the event of a payment return or refund.

Note: Even if you have successfully made payments in the past without this step, we strongly recommend completing this setup now to prevent future interruptions as you scale your volume.

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